Hyster enjoys a different relationship with all our customers. We try to create total customer satisfaction created through world class manufacturing. Our goal is to foresee the needs of every client along with deal with them with lift trucks which deliver the value, the performance and the reliability which they really require.
Hyster completely believes in starting with the customer. The company conducts yearly focus groups and offers on-going voice of customer research which is conducted both on-line and in the field. We have more than 400 design engineers to translate that input into smart designs by applying our rigorous review gate process. Advanced tools and virtual prototype builds help ensure the best machine practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our equipment are subjected to virtual, physical and environmental tests, so as to ensure the lowest ownership cost and total reliability. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests take place in real-world customer applications in order to make certain that our products have met our highest standards.
Demand-Flow Manufacturing That is Smart and Lean
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total client satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality Each and Every Time
To initiate excellence from the beginning, Hyster utilizes an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities like part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits really hold each and every employee responsible for constant quality, along with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster provides a huge range of features. The corporation has remained completely devoted to its key focus on safety and quality, on being innovative every time, and by providing some of the best material handling equipment on the market. These are just a few of the reasons the company has become a leader within the industry.